Phone messages are usually important. 95% of the time that you can find the information or answers needed. Always find out what time slot your boss puts aside for calls. Also, suggest to the caller “If you give me more information, I may be able to find the answer you want.”
Your work brings you in contact with information that is private and confidential. Keep this information confidential. Respect that your boss also has a private life and does not expect you to advertise details to friends or colleagues. Check mail before opening, so private mail is NEVER opened.
Nothing is too much trouble for you. A spirit of co-operation and giving will soon have any boss appreciating your value to the organization. Attend all the little details with as much attention as the big and important issues.
Internal outgoing first, phone calls next, letters next. Quickly run through with your boss P1, P2, and P3 for all tasks taken. Any overload your boss has ultimately spilt over to you. Having to cope with the unexpected workload and priorities twice a day.
Have your boss evaluate every 3 months and draw up a 3 monthly list of expectations. That way you can see whether you are headed in the direction of your next pay rise. Find out all the elements of your job and plan your week.
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